Affect your ratings
Negative reviews damage your reputation
Only 3-4% of hotel guests give feedback to the hotel; instead, most feedback is given to third-party sites after departure. Negative online reviews have a damaging effect on hotel reputation, future bookings and revenue.
Increase up-sales & reduce staff workload
An improved experience for guests while freeing up time for the staff.
We also offer tailored up-sale features such as late check-out and extra cleaning. To increase the feedback rate, we also collect useful hotel information such as breakfast hours, check-out timing and transport alternatives.
Increase direct sales
A win-win for both parties!
We can assist in offering discounts on your guests' next booking in conjunction with providing feedback. This increases the possibility of receiving guest feedback as well as the likelihood of returning customers.
If you would like to get in touch and learn more about how we can help you, please don’t hesitate to contact us.